New Community Portal: PayHOA

The Association is implementing PayHOA as its new online community portal.

This platform will serve as the primary system for homeowner payments, account access, and community communication. The transition is intended to improve efficiency, increase transparency, and provide a more consistent experience for residents.

Purpose of the Transition

The Board has approved the adoption of PayHOA to modernize how association operations are managed and communicated. Historically, many processes have required manual coordination, including dues collection, document distribution, and homeowner requests. PayHOA consolidates these functions into a single, secure system, reducing administrative burden and improving access to information for homeowners.

Homeowner Capabilities

Once implemented, homeowners will have the ability to:

Submit payments electronically
Enroll in automatic recurring payments
View account balances and payment history
Access governing documents and community records
Receive official communications and notices
Submit and track requests to the Association

All information will be accessible through a secure homeowner portal.

Operational Benefits

The implementation of PayHOA will:

Centralize financial and communication records
Improve accuracy and timeliness of reporting
Reduce reliance on paper-based processes
Provide a consistent platform for homeowner engagement
Streamline administrative workflows for the Association

These improvements are expected to enhance overall community operations while maintaining appropriate controls and oversight.

Implementation

Additional information will be distributed as the system is prepared for use. This will include:

Account setup instructions
Login access details
Payment setup guidance
Support resources for homeowners

The Board appreciates your cooperation during this transition and is confident this update will provide long-term benefit to the community.

What You Need to Do

Watch for an email with your account activation instructions
Set up your PayHOA account promptly once received
Review your account details and confirm accuracy
Enroll in online payments or autopay if desired

Timely account setup will ensure uninterrupted access to your account and a smooth transition to the new system.

Mailing Address

Windsor Woods Association, Inc.

429 East Dupont Road, 109

Fort Wayne, Indiana 46825